Neil Usher is not leaving a stone unturned. He investigates the potential of creating an ideal work environment from all possible perspectives. He genuinely believes a fantastic workplace can exist. All necessary tools are provided. You keep what you need, disregard what you already have, and often come back to check what boxes are still checked and which ones need to be re-evaluated. As often mentioned in the book, a fantastic workplace is a never-ending process, so don't get too comfortable.